The State Government has adopted an innovative approach to ensure the citizens receive prompt assistance at the scene of criminal incidents, road accidents, and other emergencies through the use of modern technology.
In line with the directives of the Union Ministry of Home Affairs, Union Home and Cooperation Minister and Member of Parliament from Gandhinagar, Amit Shah, along with Chief Minister Bhupendra Patel and Minister of State for Home Harsh Sanghavi on Sunday inaugurated several safety and security projects in Gandhinagar.
As part of this initiative, the “Dial 112 Jan Rakshak Project” was launched, which includes a state-of-the-art call centre and the deployment of 500 Jan Rakshak vans.
Additionally, under the Police Mobility Improvement Programme, 534 new Bolero vans were flagged off for public service. On this occasion, vehicle keys were symbolically handed over to police drivers by dignitaries.
Under the Gujarat Police Housing Project, newly constructed residential and non-residential buildings worth Rs 217 crore were virtually inaugurated by Amit Shah. For the first time in India, the Mansa Police Station in Gandhinagar was awarded the IS 15700 certification by the Bureau of Indian Standards.
Shah while inaugurating the “Jan Rakshak – 112” service said the citizens will no longer need to dial multiple numbers for emergency services. With just one number — 112, immediate assistance can be accessed for police, fire, ambulance, women’s helpline, and child helpline services. Equipped with sophisticated GPS-enabled vehicles and advanced software, the Gujarat Government has taken a significant step toward “New Age Smart Policing.”
The modern control room in Ahmedabad, staffed by 150 personnel, will operate 24/7 to serve the people of the state.
Commending initiatives by the Gujarat Government, Shah highlighted that Gujarat, being a sensitive border state with a vast coastline and vulnerable regions such as Kutch and Banaskantha, had previously witnessed several untoward incidents. However, under the leadership of Prime Minister Narendra Modi, these borders have been secured like an “impregnable fortress.” Today, Gujarat ranks first in the country in terms of law and order.
He further emphasised that under PM Modi’s governance, strict action has been taken against terrorism, infiltration, and Naxalism.
On this occasion, Shah also e-inaugurated newly constructed residential and non-residential buildings for police, jail, and home guard personnel worth Rs 217 crore.
Reflecting on the last 11 years under PM Modi’s leadership, Shah said that India has established itself as a nation where neither its borders nor its army can be challenged. India today is prepared to go to any extent for self-defence and border protection. With a “Zero Tolerance” policy against terrorism, over 10,000 individuals in the North-East have surrendered. Expressing confidence, he said that by March 31, 2026, Naxalism will be completely eradicated from the country.
In his address, Patel emphasised that Gujarat’s police now effectively handle crime from street space to cyberspace by enhancing intelligence, surveillance, and conviction. Expressing confidence, he said that Gujarat’s tech-savvy police, by developing indigenous technology, will build a Smart, Safe, and Secure Gujarat, contributing to the vision of Viksit Gujarat in Viksit Bharat.
Sanghavi called the launch of Dial-112 Jan Rakshak Project a historic day for Gujarat’s safety, as citizens will no longer need to remember multiple emergency numbers like 100, 108, 101, 181, 1098 or 1070/1077 — now one number, 112, will connect them to all services with the required team dispatched immediately.
He recalled that six months ago, during the Western Zonal Council meeting in Pune, chaired by Shah, detailed guidance was given on integrating emergency services and reducing police response time. Following this, under the leadership of Patel, Gujarat completed this challenging task within just six months by adding technology-enabled First Response Vehicles and unifying all emergency services under one platform.
The new system ensures faster, tech-enabled response: Jan Rakshak vehicles are not restricted to police station limits; the nearest vehicle will reach first, using accurate caller location tracking.
He further shared that, as per Shah’s suggestion in the Pune meeting, Gujarat is also setting up a Dedicated Centre for Cyber Excellence to provide swift assistance in cybercrime cases, especially for citizens in remote areas.
On this occasion, 500 vehicles were deployed under the 112 project, and 534 more were allocated to the police, ensuring Gujarat becomes even safer with quicker response through AI-enabled technology.
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