According to a survey conducted by LocalCircles, a community social media platform, people were asked about their travel plans between January and March 2022, and if they were able to get a refund in case they cancelled.
Of those who did so, only 29 per cent were able to get a full refund from airlines, and 34 per cent from hotels, found the survey released Sunday.
The survey report was based on responses from over 20,000 people living in 332 districts across the country. “Sixty-two per cent of respondents were men while 38 per cent of respondents were women. 51 per cent respondents were from tier 1, 34 per cent from tier 2 and 15 per cent respondents were from tier 3, 4 and rural districts,” the survey said.
With the number of Covid cases surging across the country, many states have imposed local restrictions on movement, making it difficult for people to travel domestically. International travel has also been affected due to the new Covid variant Omicron, with many countries imposing restrictions on travellers.
However, the survey found that during the third wave, the number of people who were able to secure a refund for hotel or flight bookings was twice the figure from the second Covid wave in April last year, when the number was only 12 per cent.
When it comes to hotels, during the second wave, only 13 per cent of people were able to get a full refund. The number is higher at 34 per cent this time.
However, the survey found that 27 per cent of people said they lost the full amount to the hotel/travel agent. Others got either a partial refund or changed their travel date.