Hotel ITC Maurya fined Rs 2 Crore for giving bad haircut to woman

| Updated: September 24, 2021 2:18 pm

We know what it feels when a stylist spoils our hair style but not many of us would get compensated for the loss suffered. However, this Delhi-model decided to speak up against the injustice done to her, and actually ended up with a compensation of 2 crores.

The woman first went to Delhi’s ITC Maurya Hotel on April 2018 for a haircut and salon treatment. She used to have long hair and due to a mistake on the hairdresser’s part, her hair was cut extremely short, so much so that it was only four inches long, and reached just above her shoulders.

According to her complaint, she was “shocked and surprised to observe that despite her specific instructions for long flicks/layers covering her face in the front and at back, and 4-inch straight hair trim from the bottom,” the hairstylist had “chopped of her entire hair leaving only 4-inch from the top touching her shoulder.” She first asked for her regular stylist, but since they were not available, she went with a replacement.

National Consumer Disputes Redressal Commission awarded her Rs 2 crores as compensation. 

She further stated in her complain that the salon offered her a “dubious treatment” and that it resulted in her scalp burning and being damaged. The materials used for the treatment worsened her hair even more.

In an order passed by Justice RK Agrawal and Dr SM Kantikar, it stated that there is “no doubt that women are very cautious and careful with regard to their hair” and that they “spend a handsome amount on keeping the hair in good condition.” Because of this, the woman was awarded the compensation she got.

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  1. Arjun Sharma

    If it was a male then the court would have just given a compensation of 1 or 2 lakh stating that it has many more important tasks at hand. This girl got 2 crore ruppees ? I doubt she even makes that much money in 4 years. Also hairs can repair in a year easily. The court should have taken in account of her last year’s salary and given that amount. Extremely disappointed by such double standards from the court.

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